Ufloria Support
We aim to reply within a couple of business days.
Common questions
How does Ufloria know where the sun and shade fall?
You place your house, trees, and fences on a map of your yard, with their heights. Ufloria uses a survey-grade solar-position engine to cast real shadows for any time of day and day of the growing season.
What's free, and what's Premium?
Free: build your yard, watch the shade move, and browse plants by hardiness zone and sun level. Premium (a one-time unlock) adds automatic LiDAR yard setup, the full sun-hours analysis (your yard split into sun zones), and recommendations matched to each zone's measured sunlight.
I bought Premium but it's not showing / I got a new phone.
Open the Premium screen and tap Restore purchases. Purchases are tied to your Apple ID, so restoring re-activates Premium at no extra charge.
How do I get a refund?
Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.
Is my yard data private?
Yes — your yard map stays on your device and is never uploaded to us or sold. See our Privacy Policy.
The plant recommendations don't fit my region.
v1 is tuned for the contiguous United States (USDA hardiness zones + state-native data). If something looks off for your location, email us the details — it helps us improve the catalog.